Refund policy
Ear Protect Returns Policy - 100 Days for Peace of Mind!
Hassle-Free Returns:
We offer a generous 100-day return policy! You have 100 days after receiving your item to request a return, no matter the reason, even if you've used the product.
How to Cancel/Return:
- To initiate a return, simply contact us within 100 days of receiving your item.
- You can notify us by email at info@earprotect.com.au.
Exceptions to Returns:
- This return policy does not apply to custom-made products or those specifically tailored to your needs.
Refunds:
- Once your return is approved, you'll receive a confirmation email.
- You'll receive a full refund, including any delivery costs for orders shipped within Australia, within 5 business days of receiving the returned product.
- The refund will be issued through your original payment method.
Questions?
Feel free to contact us at info@earprotect.com.au for any questions about our return policy.